THE TRANSFORMATION OF HUMAN RESOURCE MANAGEMENT IN THE DIGITAL AGE: A LEGAL ANALYSIS OF THE PROTECTION OF EMPLOYEES’ PERSONAL DATA AND COMPLIANCE WITH LABOUR REGULATIONS FOLLOWING THE 2022 PERSONAL DATA PROTECTION ACT

Authors

  • Gunawan Widjaja Fakultas Hukum Universitas 17 Agustus 1945 Jakarta Author

DOI:

https://doi.org/10.5281/zenodo.20045717

Keywords:

digital transformation, human resource management, personal data protection, Personal Data Protection Act 2022, labour compliance, worker privacy, labour law

Abstract

Digital transformation has revolutionised Human Resource Management (HRM) from an administrative function into a data-driven strategic ecosystem utilising artificial intelligence, predictive analytics, and integrated systems. However, the adoption of this technology poses serious legal challenges regarding the protection of employees’ personal data amidst the unequal power dynamics between employers and employees. This study aims to analyse digital transformation in HRM and the legal implications of Law No. 27 of 2022 on Personal Data Protection (PDP Law) for compliance with labour regulations in Indonesia. It employs a literature review (library research) using a legal-normative approach. The research findings indicate that digital transformation in HRM—encompassing AI-based recruitment, HRIS, digital monitoring, and biometrics—has enhanced efficiency whilst simultaneously creating massive privacy risks for workers. The 2022 PDP Act reshapes the labour law landscape by designating employers as Data Controllers who must adhere to the principles of purpose limitation, multi-layered data security, transparency, and structural accountability. This regulation curtails employers’ prerogatives through a proportionality test and strengthens workers’ rights to access, rectification, erasure, and data portability. Compliance with the 2022 PDP Act demands a fundamental overhaul of HR policies, investment in cybersecurity, the appointment of a Data Protection Officer (DPO), and the implementation of Privacy by Design. This study concludes that the success of digital transformation in HRM is not only measured by operational efficiency, but by the organisation’s ability to integrate technological innovation with the protection of workers’ human rights, thereby realising a fair, safe, and legally certain working ecosystem in the digital economy era.

Downloads

Download data is not yet available.

References

Afifah, N. (2024). Tanggung Jawab Hukum Platform E-Commerce terhadap Keamanan Data Pribadi Pengguna: Analisis Berdasarkan UU PDP 2022. Jurnal Legalitas, 2(1), 29–38. https://doi.org/10.58819/jle.v2i1.165

Aloisi, A. (2015). Commoditized workers: Case study research on labor law issues arising from a set of on-demand/gig economy platforms. Comp. Lab. L. & Pol’y J., 37, 653.

Angrave, D., Charlwood, A., Kirkpatrick, I., Lawrence, M., & Stuart, M. (2016). HR and analytics: Why HR is set to fail the big data challenge. Human Resource Management Journal, 26(1), 1–11. https://doi.org/10.1111/1748-8583.12090

Anwar, K., & Nurrohman, R. (2025). Strategic HR Agility In Southeast Asian MSMES: A Cross-Country Study Of Indonesia, Vietnam, And The Philippines Amidst Digital Transformation. JURNAL MANAJEMEN DAN BISNIS, 4(2), 432–452. https://doi.org/10.36490/jmdb.v4i2.1980

Binns, R. (2018). Fairness in Machine Learning: Lessons from Political Philosophy. Proceedings of the 1st Conference on Fairness, Accountability and Transparency, 149–159. https://proceedings.mlr.press/v81/binns18a.html

Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: Four decades of research on adoption and consequences. The International Journal of Human Resource Management, 28(1), 98–131. https://doi.org/10.1080/09585192.2016.1245672

Bradford, A. (2020). The Brussels Effect: How the European Union Rules the World. Oxford University Press.

Cappelli, P. (2025). The Future of the Office, with a New Afterword by the Author: Work from Home, Remote Work, and the Hard Choices We All Face. University of Pennsylvania Press.

De Stefano, V. (2018). ‘Negotiating the Algorithm’: Automation, Artificial Intelligence and Labour Protection (SSRN Scholarly Paper No. 3178233). Social Science Research Network. https://doi.org/10.2139/ssrn.3178233

Eliyah, E., & Aslan, A. (2025). STAKE’S EVALUATION MODEL: METODE PENELITIAN. Prosiding Seminar Nasional Indonesia, 3(2), Article 2.

Fischer, F., Hmelo-Silver, C. E., Goldman, S. R., & Reimann, P. (2018). International handbook of the learning sciences. Routledge New York, NY. https://api.taylorfrancis.com/content/books/mono/download?identifierName=doi&identifierValue=10.4324/9781315617572&type=googlepdf

Glavin, P., Bierman, A., & Schieman, S. (2024). Private Eyes, They See Your Every Move: Workplace Surveillance and Worker Well-Being. Social Currents, 11(4), 327–345. https://doi.org/10.1177/23294965241228874

Hermawan, A. (2024). Mengintip Celah antara Potensi dan Tantangan Big Data pada Layanan Jaminan Sosial Ketenagakerjaan Indonesia. Jurnal Jamsostek, 2(2), 185–206. https://doi.org/10.61626/jamsostek.v2i2.59

McConville, M. (2017). Research Methods for Law. Edinburgh University Press.

Nasution, M. F. (2023). The Role of Civil Law in the Protection of Privacy and Personal Data. Innovative: Journal Of Social Science Research, 3(2), 3669–3679.

Roemmich, K., Rosenberg, T., Fan, S., & Andalibi, N. (2023). Values in Emotion Artificial Intelligence Hiring Services: Technosolutions to Organizational Problems. Proc. ACM Hum.-Comput. Interact., 7(CSCW1), 109:1-109:28. https://doi.org/10.1145/3579543

Ventura, M., & Coeli, C. M. (2018). Beyond privacy: The right to health information, personal data protection, and governance. Cadernos de Saúde Pública, 34, e00106818. https://doi.org/https://doi.org/10.1590/0102-311X00106818

Versaci, G. (2018). Personal Data and Contract Law: Challenges and Concerns about the Economic Exploitation of the Right to Data Protection. European Review of Contract Law, 14(4), 374–392. https://doi.org/10.1515/ercl-2018-1022

Wu, A.-C., & Kao, D.-D. (2022). Mapping the Sustainable Human-Resource Challenges in Southeast Asia’s FinTech Sector. Journal of Risk and Financial Management, 15(7). https://doi.org/10.3390/jrfm15070307

Xiaying, M. (2019). The Legal Attributes of Electronic Data and the Positioning of Data in Civil Law*. Social Sciences in China, 40(1), 82–99. https://doi.org/10.1080/02529203.2018.1519208

Yu, X., & Zhao, Y. (2019). Dualism in data protection: Balancing the right to personal data and the data property right. Computer Law & Security Review, 35(5), 105318. https://doi.org/10.1016/j.clsr.2019.04.001

Yudha, Sahril, I., & Atmadja3, D. A. R. W. (2025). Perlindungan Data Pribadi Konsumen, Dokumen dan Tanda Tangan Elektronik yang Dipergunakan oleh Pihak Ketiga dalam Transaksi E-Commerce. CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, 2(2), 173–189. https://doi.org/10.62335/cendekia.v2i2.897

Pemerintah Republik Indonesia. (2022). Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi. Lembaran Negara Republik Indonesia Tahun 2022 Nomor 197. Sekretariat Negara.

Downloads

Published

2026-05-05