THE EFFECT OF WORK FAMILY CONFLICT ON TURNOVER INTENTION MEDIATED BY WORK STRESS ON FEMALE EMPLOYEES OF BANK KALSEL(STUDY OF EMPLOYEES OF RANTAU AND KANDANGAN BRANCHES)
Keywords:
work family conflict, turnover intention, work stress, female employeesAbstract
Female employees of Bank Kalsel who resign are closely related to work-family conflict. The increasing workload given by the company to employees can affect or trigger work stress. The approach of this research is quantitative. The population of the study was 32 female employees at Bank Kalsel, Rantau and Kandangan branches. Data collection used descriptive statistics and Structural Equation Modeling (SEM PLS) Path analysis. The results of the study showed: 1) Results of Descriptive Statistical Analysis of Variables with work-family conflict, turnover intention, and work stress variables consisting of 26 indicators, a total average of 3.68 (high), 3.73 (high), 3.91 ( high). 2) Results of PLS-SEM Data Analysis, namely (a) evaluation of the measurement model in the form of testing the validity and reliability of the research variables has a Cronbach's alpha and composite reliability value of more than 0.7 (has met reliability). (b) evaluation of the structural model in the form of testing the standardized root mean square residual (SRMR) value with a value of 0.089 (<0.1) (fit and feasible). The results of the hypothesis show that work family conflict has a positive influence on turnover intention, work family conflict has a positive influence on work stress, work stress has a positive influence on turnover intention, and work family conflict has a significant influence on turnover intention through the work stress variable.
Downloads
References
Arifin, Z. (2024). Popular Variables in Human Resource Management & Organizational Behavior Research. Deepublish.
Bruce L. Bowerman, Richard O'Connell, Anne M. Drougas, William M. Duckworth, ESM (2019). Business Statistics and Analytics in Practice.
Chen, M. F., Lin, C. P., & Lien, G. Y. (2011). Modeling job stress as a mediating role in predicting turnover intention. Service Industries Journal, 31(8), 1327– 1345.https://doi.org/10.1080/02642060903437543
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. Modern Methods for Business Research.
De Clercq, D., Azeem, M.U., Haq, I.U., & Bouckenooghe, D. (2020). The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership. Journal of Business Research, 111, 12– 24.https://doi.org/https://doi.org/10.1016/j.jbusres.2020.01.064
Garson, G. D. (2016). Partial least squares. Regression and structural equation models.
Ghozali, I. and HL (2015). Partial Least Squares Engineering Concept and Application with Smart PLS 3.0 Program. Diponegoro University Semarang.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles. Academy of Management Review, 10(1), 76–
88.https://doi.org/10.5465/amr.1985.4277352
Hair, J.F., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). CA: Sage.
Hair, J.F., Sarstedt, M., Ringle, C.M., & Gudergan, S.P. (2024). Advanced issues in partial least squares structural equation modeling (PLS-SEM). (2nd ed.). CA: Sage.
Hair, Joseph F., William C. Black, Barry J. Babin, Rolph E. Anderson, & R.L.T. (2014).
Multivariate Data Analysis. Pearson Education.
Henseler, J., Ringle, C. M., and Sarstedt, M. (2015). A New Criterion for Assessing Discriminant Validity in Variance-based Structural Equation Modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Jeklin, A. (2022). The Mediating Role of Job Satisfaction on the Influence of Organizational Support and Work Environment on Employee Performance at the Food Security and Livestock Service Office of North Sumatra Province. Journal of Economics & Sharia Economics, 5(1–23.), 1–23.
Juanim. (2020). Path Analysis in Marketing Research SPSS & LISREL Data Processing (Third Edition). PT. Refika Aditama.
Latifah. (2018). Analysis of the Influence of Competence and Personal Ability on Performance. Economic Forum, 20(2), 87–96.
Lestari, SM (2021). The Effect of Work Stress on Turnover Intention Mediated by Job Satisfaction (Study on Permanent Employees of BRI Kc Tanjung Redeb-Berau). Scientific Journal of FEB Students, Brawijaya University, 9(1), 1–18.
Salam, F. (2014). Work Overload, Work-Family Conflict, Family-Work Conflict and Their Effects on Job Embeddedness: The Moderating Role of Coworker Support. IOSR Journal of Business and Management, 16(1), 75–80.https://doi.org/10.9790/487x- 16157580
Schermelleh-Engel, K., Moosbrugger, H., & Müller, H. (2003). Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of- Fit Measures.
Silalahi, UDM (2018). Data Analysis Methodology and Result Interpretation. PT. Refika Aditama.
Sugiyono. (2017). Quantitative, Qualitative, and R&D Research Methods. Alfabeta.
Wong, C.A., & Spence Laschinger, H.K. (2015). The influence of frontline manager job strain on burnout, commitment and turnover intention: A cross-sectional study. International Journal of Nursing Studies, 52(12), 1824–1833. https://doi.org/10.1016/j.ijnurstu.2015.09.006
