THE IMPACT OF HEALTHCARE SERVICE QUALITY BY MEDICAL TEAMS IN ADDRESSING HUMAN RIGHTS VIOLATIONS IN PALESTINE

Authors

  • Asti Dwiyanti Pancasila and Citizenship Education Study Program, Faculty of Education and Literature, Bosowa University, Makassar Author
  • Rafly Prayuda Students of the medical education study program, Faculty of Medicine, Bosowa University, Makassar Author
  • Alya Aulia Syaputri Nugraha Students of the medical education study program, Faculty of Medicine, Bosowa University, Makassar Author
  • Putri Nuranifah Taufik Students of the medical education study program, Faculty of Medicine, Bosowa University, Makassar Author
  • Heslingrid K. R. Sura’ Students of the medical education study program, Faculty of Medicine, Bosowa University, Makassar Author

Keywords:

Healthcare service quality, medical teams, human rights violations, Palestine, healthcare in conflict zones, medical neutrality, international humanitarian law, Gaza, ethical challenges in healthcare, healthcare infrastructure, human rights in healthcare, international aid, conflict and health, public health policy

Abstract

This study investigates the impact of healthcare service quality by medical teams in addressing human rights violations in Palestine, particularly focusing on the challenges faced by healthcare professionals in conflict zones. As an occupied territory with ongoing conflicts, Palestine’s healthcare system is severely strained, impacting the quality of services provided to the population. The paper examines the various factors influencing healthcare delivery, including the political and security environment, as well as the role of international humanitarian organizations in providing support. Through a comprehensive review of existing literature, this study highlights the intersection between healthcare delivery and human rights, particularly in conflict zones, and the ethical challenges medical teams face when operating in areas of intense military and civil strife. The results demonstrate that while healthcare teams strive to maintain high standards of care under challenging circumstances, systemic issues such as limited resources, restrictions on medical personnel, and attacks on medical facilities significantly hamper the effectiveness of healthcare delivery. The discussion emphasizes the importance of safeguarding medical neutrality and addressing human rights violations in such settings, suggesting policy recommendations to improve healthcare access and protect healthcare workers in Palestine.

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Published

2025-04-21

Issue

Vol. 2 No. 4 (2025): APRIL

Section

Articles